TourismIdentity
Project overview
A tour company whose founder is the brand. The job was not to invent a personality. It was to extract the one that already existed and make it recognizable before travellers ever meet him.

The insight
Energetic, always positive, full of stories, always moving. The founder's character is precisely what makes Gerrok different from every other tourism company in Kurdistan, and guests feel it: the recurring theme across reviews is that they felt like part of the family.
The brand had to carry that character to people who had never met him, from a search result to a booking.


The questions
Extracting a personality takes questions, a lot of them. Good discovery questions force clarity the client doesn't have yet, and that clarity becomes the brand.
"I was getting really frustrated with all the questions you were asking me when we were working on the brand. But now I know the real benefit of them."
Gerrok founder




The outcome
Clients now tell the founder that Gerrok was the most professional-looking result in their Google research for visiting Kurdistan, and that's why they clicked. The brand communicated professionalism and trust in a crowded search result and turned it into a booking.
The success is the founder's own: his dedication and the quality of the experience. The brand creates the conditions for discovery and trust. He delivers on it.

In numbers
5.0
Google rating across 141 reviews
140+
Tripadvisor reviews
50+
Trips a year
200+
Travellers guided a year
From the reviews

