Shalaw Majeed

Projects/Gerrok

TourismIdentity

Project overview

A tour company whose founder is the brand. The job was not to invent a personality. It was to extract the one that already existed and make it recognizable before travellers ever meet him.

Services
Brand strategyVisual identitySocial media setup
Year
2024
Client
Gerrok Tourism
Location
Erbil, Kurdistan
A Gerrok guide with a group of travellers above a mountain town

The insight

Energetic, always positive, full of stories, always moving. The founder's character is precisely what makes Gerrok different from every other tourism company in Kurdistan, and guests feel it: the recurring theme across reviews is that they felt like part of the family.

The brand had to carry that character to people who had never met him, from a search result to a booking.

Gerrok spiral logo in charcoal on cream
A Gerrok guide in traditional Kurdish dress

The questions

Extracting a personality takes questions, a lot of them. Good discovery questions force clarity the client doesn't have yet, and that clarity becomes the brand.

"I was getting really frustrated with all the questions you were asking me when we were working on the brand. But now I know the real benefit of them."

Gerrok founder

Gerrok pattern and logo on charcoal
A traveller wading into a turquoise river canyon
An elder sitting above the temple cones of Lalish
A Gerrok group on the summit of Safeen Mountain

The outcome

Clients now tell the founder that Gerrok was the most professional-looking result in their Google research for visiting Kurdistan, and that's why they clicked. The brand communicated professionalism and trust in a crowded search result and turned it into a booking.

The success is the founder's own: his dedication and the quality of the experience. The brand creates the conditions for discovery and trust. He delivers on it.

The Gerrok website in a browser

In numbers

5.0

Google rating across 141 reviews

140+

Tripadvisor reviews

50+

Trips a year

200+

Travellers guided a year

From the reviews

Gerrok tour moments: canyon, rock carvings, trails, monastery
Gerrok spiral logo in cream on yellow
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